Ultimate Riverview Designer 2BD Apartment at CBD

Positive: Friendly and approachable host. Negative: That I had to leave

Fix check in process Positive: Location was great Negative: Check in procedure way too complicated. Deters me from staying again

Cheap and unorganised felt like a $50 motel stay… Positive: I loved the architecture of the apartment and the furniture was pretty loved how comfy the couch was but really disappointed in comfort of beds my poor pregnant friend had the worst sleep ever! Negative: Well… pretty much everything… I didn’t like the service at all! Picking up the keys not only was a nightmare and made me want to blow my brains out I felt like I was dealing with 2 morons that had no idea how to check me in then when arriving at the very difficult location to find the car park was nearly impossible to get into we were holding up other vehicles from entering due to keys not scanning thru had to call helpline then when getting to park our park was taken… this was shocking service before even entering the room the elevator keys also had issues scanning then arriving in apartment smelt awful had clutter in kitchen cupboard then the toilet rolls where almost fully used and literally looked like someone just put on a 80% used roll in one bathroom had a nice folded triangle the other not… in main bedroom the painting was just leant against wall on shelf looking super cheap and clearly has fallen off wall really ruining absence of the room and beds were soooo hard and uncomfy also apartment stated no children aloud which is one reason I picked building yet there was an out of place baby chair in apartment and there was unorganised miss matching ugly coat hangers in walking that was an absolute eyesore I’m not impressed one bit as I thought I was booking a ultimate designer apartment as a content creator aesthetic and overall flow of any stay is what I look for I do not want to be arguing with an ezy mart guy who speaks little English for 45 mins to get my keys and having to talk to a women over the phone whom was clearly a brick wall too get to a apartment that could’ve spent 5minutes just to spruce up tiny improvements that would really make the apartment 10x better

It is a lovely apartment in a fantastic location with lovely views and car park. Positive: It was a great location and clean and tidy apartment. The hosts were quick to respond to issues but would prefer that there weren't so many issues regarding the keys when checking in and out. The included car park was a bonus and the reason we booked this particular apartment. Negative: The keys weren't in the lockbox at the Ezymart when we arrived so messaged the host and the cleaner was to meet us at the lobby. This was a long difficult process with a car in the city but the response from the host was prompt. We received 3 messages to confirm 10am checkout and to return the keys to the Ezymart but when we arrived at the Ezymart at 9am it was closed for the day. Contacted the host who said to return the keys to the unit and acknowledged the door would be unlocked. Another difficult process with a car in the city.

Ruime lichte plek met prachtig uitzicht Positive: Het appartement was heel ruim en licht. Negative: Een extra handdoek en theedoek waren wel fijn geweest…