Sunset Views Studio | Fully-euipped | Pool & Gym

Value for money and close to nice restaurants in South Bank. Positive: Good Location and new building with self contained kitchen and laundry. Quiet location away from busy main road Negative: None

Disappointing as it caused unecassery stress to my stay Positive: Nice bed Good location Negative: Terrible instructions to the property, I asked before ordering if there was parking Only to find out there is no parking The instructions to collect the keys was bad The address of the building is also wrong it’s on Peel st

Would I recommend it? Honestly, no 🥹 It was not a pleasant experience. Too bad since the place was pretty. If they imp Positive: The room was pretty. Great location. Negative: 1. The WiFi was not working on Day 1. I had to find ways to find where the router was (nicely hidden) and figure out how to make it work. Replies from the host were slow. Lost productivity time on Day 1 and I even missed my business online meeting. 2. The bedside lamps were not plugged. I couldn’t plug them because the bed was pushed against the wall where the socket was. 3. Customer service needs a lot of improvement. :( I needed clarity on where to find the key and the reply was not timely. Imagine you traveled to a foreign country for at least 8 hours, you’re tired, and wanted to settle in your Airbnb, but it felt like you were left on your own even if they know what time you were arriving. 4. I shared problems 1&2 with the host (Olivia) and she kept asking me to send photos via booking.com which I didn’t think was possible. I sent the photos via WhatsApp and she said she doesn’t have access to WhatsApp. :( 5. I wish the host would show a little bit of care just like my experience with other Airbnb hosts wherein they made sure you settled well in your place and they also offered real-time assistance via WhatsApp call especially when you are arriving. Would I recommend it? Honestly, no 🥹 It was not a pleasant experience. Too bad since the place was pretty. If they improve their customer service and show care, then maybe you can consider booking this property.

Scammers trying to keep our deposit!! Negative: These people are scammers. They took a $300 deposit. We stayed END of April and we have been chasing for the $300 to be credited back. And now tonight they've sent $250, saying there was a small key missing and they had to replace it!!! Why take 3 months to tell us that... and we were only issues 1 key on a tag for thr front door, no second key and we returned the main key at check out. This is a scam to keep some of the deposit FOR NO PROVEN REASON!!!! SEND THE $50 SO THIS ISNT ESCALATED. IM GETTING MY $50 BACK. YOU CANT STEAL FROM PEOPLE. NEVER STAY HERE!!

Positive: Very nice property but the bed needs to be bigger.. we had an uncomfortable sleep