Sunset Views Studio | Fully-euipped | Pool & Gym

Do not recommend. As a regular business/ international traveller and booking.com customer - have never been disappoi Positive: Location, inhouse amenities. Negative: Key access/ check in & checkout with luggage - be prepared to leave luggage on the sidewalk Pretty on photos - but had some not working things (kitchen fridge, washing machine, use of wardrobe, furniture placement and walkways - prepare for lots of bruises moving around). Cost - stayed 3 weeks for a work relocation, request to extend by 2 nights. Quote for 2 nights extra was 1.5x weekly rate (note. did not extend). Deemed of causing floor scuffing at desk space (random charge to credit card for $650 a month later for ‘repair’)

do yourself a favour and stay somewhere, anywhere else!! Positive: Nothing, it was 37 degrees in that room when we arrived and didn’t call down till 10pm. It was a hot box that was uncomfortably small. Negative: Gave me the wrong key in the key safe then accused me of using the wrong key code…she only gave me 1 code!! Then made us move rooms to a room that they hadn’t even bothered turning the aircon on in. It was ridiculously hot that we had to leave for over an hour to cool down before we returned. Harrassed by staff for the whole next day after already confirming we had checked out…before 10am.

Value for money and close to nice restaurants in South Bank. Positive: Good Location and new building with self contained kitchen and laundry. Quiet location away from busy main road Negative: None

Disappointing as it caused unecassery stress to my stay Positive: Nice bed Good location Negative: Terrible instructions to the property, I asked before ordering if there was parking Only to find out there is no parking The instructions to collect the keys was bad The address of the building is also wrong it’s on Peel st

Would I recommend it? Honestly, no 🥹 It was not a pleasant experience. Too bad since the place was pretty. If they imp Positive: The room was pretty. Great location. Negative: 1. The WiFi was not working on Day 1. I had to find ways to find where the router was (nicely hidden) and figure out how to make it work. Replies from the host were slow. Lost productivity time on Day 1 and I even missed my business online meeting. 2. The bedside lamps were not plugged. I couldn’t plug them because the bed was pushed against the wall where the socket was. 3. Customer service needs a lot of improvement. :( I needed clarity on where to find the key and the reply was not timely. Imagine you traveled to a foreign country for at least 8 hours, you’re tired, and wanted to settle in your Airbnb, but it felt like you were left on your own even if they know what time you were arriving. 4. I shared problems 1&2 with the host (Olivia) and she kept asking me to send photos via booking.com which I didn’t think was possible. I sent the photos via WhatsApp and she said she doesn’t have access to WhatsApp. :( 5. I wish the host would show a little bit of care just like my experience with other Airbnb hosts wherein they made sure you settled well in your place and they also offered real-time assistance via WhatsApp call especially when you are arriving. Would I recommend it? Honestly, no 🥹 It was not a pleasant experience. Too bad since the place was pretty. If they improve their customer service and show care, then maybe you can consider booking this property.