Riverview 3Beds | 2 Carparks | 1Min to Train&Cafe

Negative: The contact person who sent the check in information at 2.50pm was unhelpful. we advised we would be there earlier and instead of saying upfront that the room would not be available until 3pm we had constant phone calls and texts from 1pm til 2.50pm saying our ID expired in Nov 25 so could we send another !!! what!!!! resending info!!! checking with her accounts team!!! sending a selfie !!!! photo of our credit card - so much so i thought we were being scammed ! if they were not prepared to let us into the accomm until 3pm just say so upfront

Stay was fine the whole process was a shambles Positive: Location was fine. Negative: After booking and the reservation confirmed it went downhill I have never been so stressed about being able to confirm and eventually access the place

Beautiful apartment in the perfect location for our needs. Positive: When we received the access information it was easy to follow. Negative: I was in communication with the owner for 36 hours trying to get a way of accessing the keys after 9 pm, even though I had indicated on Booking.com and their check in website that we were not arriving until around 11.30 pm. This was very stressful and not like booking accommodation at other places.

Positive: The apartment is nice, good location. Disappointed that I'm still waiting for my $500 deposit to be returned, this is now a week after our stay.

Enjoyed throughly