Prime Location Compact 1BD next to Mater Hospital

Positive: The apartment was clean and in a handy location. Negative: Didn't expect a $100 cleaning fee to be added to our booking prior to us even booking in. Have never had to complete an online booking in before that was in addition to the Booking.com booking. This had to be completed before the accommodation management would provide us with details of how to access the keys. The online booking in was cumbersome and the online form kept clearing itself. When I emailed the accommodation management requesting another way of booking in they would not provide this. They also requested my credit card details, a photo of myself and a photo of me holding up my driver's licence. When I emailed them to say that I was not happy to provide this information, because the bill was already paid through booking.com I was told that they needed this before they would provide information about accessing the apartment keys.... I did reluctantly provide the above information and with the assistance of several other family members were able to complete the online booking in. My done who works in IT also found the online form difficult and felt that too much information was being requested. There was not enough information provided on how to access the apartment. I was provided with a 4 digit code number for the 'lockbox' and the apartment number. There was a 3 number lock on the mailbox corresponding to the apartment number so I thought that I had been given an incorrect number. My partner had a jiggle at the mailbox and discovered that it wasn't actually locked and the 'lock box's was actually inside the unlocked mailbox. There was no information provided on accessing the car park or where to park. There was no information provided on which lifts to use as the lift foyer is shared with a hotel.

Einzigartige Unterkunft die zentral und fußläufig gut erreichbar ist! Positive: Super Lage mit grandiosen Ausblick vom Balkon.

Positive: Very good location, the admin was very fast at responding and very friendly. The apartment neighbours were quiet and friendly, the view on sunset was amazing, I wil miss having my morning coffee out on the balcony. It was perfect for the 2 weeks i stayed there with my daughter as she recovered from surgery. Negative: Absolutely nothing.

Positive: The cleanliness, the smell of the apartment, beautifully decorated, location was great. Negative: Nothing.

Positive: The location was perfect for our trip to Brisbane. Communication with management team was excellent. Apartment facilities met our needs & expectations. Contrary to other reviews, the key was located in the building and very accessible. Negative: Our only negative is that the surcharge requested for the deposit was excessive. However we obtained bank details & paid direct to management - avoiding the surcharge.