Spectacular Waterview! 2BR Surfers Paradise F/R Parking

As the customer reach for check in , keys should be at reception or locker very close by Positive: Location was perfect Negative: Dirty carpet, range hood was broken and not working. Central table with broken legs, no Wi-Fi , 1 toilet role , very poor service to get the keys , honestly worst experience ever

Positive: Everything was good walked everywhere Negative: All good

Great value for money Positive: Property was good, great location Negative: Lounge

Disappointing Positive: The apartment is very close to shops and transport Negative: Apartment is not clean. Stains all over carpet, blood on rug, dust in every corner. Mould in shower and on toilet paper. Door to bedroom doesn’t close. Windows filthy. Rug that’s a tripping hazard folded under bed. Grease mark on sheets , makeup and lipstick on doona and pillows . The toaster tripped the switch which I messaged owner, back and forth just got too hard. Found items left by previous guests Wifi information is incorrect.

Wouldn’t recommend it Positive: The location was good. Negative: Communication was appalling. There’s multiple problems with the apartment including a door not being able to be closed broken furniture and rugs that are trip hazards. The floors have stains as well as the lounges. When we notified the owner they weren’t really interested in doing much to support us. They also did not mention that the key pick up is a seven minute journey away from the apartment.