Ocean View 2BR Apt | Steps to Star & Broadbeach

Disappointing and unsanitary. Positive: Only positive was the location. Negative: Throughout our stay, we experienced a significant cockroach infestation across the apartment. When we first raised this with the host, it was initially dismissed, and on the second occasion we were advised that pest control would only be arranged after our stay. Cockroaches were present in every room, including the kitchen, fridge area, bedrooms, bathrooms, and even among our personal belongings and clothing. We were repeatedly required to deal with and dispose of them throughout our stay. Despite multiple follow-ups, the only resolution offered was a refund of the cleaning fee. We did not receive adequate support or understanding from either the host or Booking.com, which left us with no option but to escalate the matter further, as the condition of the property was not at an acceptable standard for accommodation.

Very good Positive: Location Negative: Bit smaller than the pictures on the website.

Lovely

Positive: Exceptional communication from the manager/owner helping to resolve the issue with one of the keys. Great location and great view. Big thank you to the owner and the manager. Negative: I liked everything just one issue is the apartment has only one key. It is a bit inconvenient when there are multiple adults and want to have separate plans. Everything else was great.

Great Weekend Positive: Amazing views and location is spot on to what we wanted.