Sweeping Ocean view! 2BD Apt Capark & Rooftop Pool

Over all we had a lovely stay. Positive: Very clean and great location. Roof top pool was lovely Negative: Only thing I could complain about was one key for 4 adults. We couldn’t seperate . Had to stay together . For example we all had to leave the pool area at the same time because the only way we could get down to our room was with a key and we only had one. If we left the apartment we all had to leave together and come back the same time. This was a little inconvenient.

A pretty good unit marred by over the top terms and conditions which were not advised before payment Positive: good unit in a good location. quite well appointed. fair price Negative: unfortunately, what i initially thought were excellent key pickup instructions were completely misleading as they sent me to the wrong address to locate a lock box(containing the key) in the garden. it was not until the support callcentre operator caused me to look down and across the road that i tracked it down (30 mins later). additionally, the property required a $300 security deposit which was not made clear when booking and paying the accommodation amount, which was not refundable, i had no choice but to pay the deposit (which i eventually got back). to add to my annoyance, the waiver i had to agree to in the process of paying the security deposit, stripped me of virtually all my rights. i'm not sure if all this was legally sound, but had i known all this beforehand, i probably would not have booked this apartment. i think it was over the top. i have booked dozens of properties and rooms on booking.com and never had to jump through so many hoops.

Positive: Everything was fantastic Negative: Nothing

Reasonable price and spacious unit. Positive: Large and spacious modern unit, nice view to tennis courts and pool and spa were very good. Negative: Extremely difficult for check in, incorrect information was given and took about 5 phone calls to eventually check in…also not happy to pay extra $300 holding deposit

Spacious and convenient. Positive: Loved the spa on the roof. Bathrooms were spacious and clean. Negative: The key was not at the allocated pick-up and then the allocated key drop off was closed. Likely a one off issue but took a lot of time to sort out.