Mountain Majesty with Poolside: Relaxing Getaway

with friends great. cleanliness terrible Positive: was hard to find lock box Negative: the house needed alot of cleaning. was very disappointed in the cleanliness. 6th bed was downstairs there was no lighting the bed wasn't made properly couldn't use the BBQs there were two one was broken the other filthy oven wasn't great either for what we got charged in our fees for cleanliness was disgraceful. everything was dirty

Such a blessed weekend Positive: Great property beautiful scenery nice and quiet

It was a pleasant stay for me and my 6 girlfriends, beautiful views and a relaxing time Positive: Big house, lovely rooms, beautiful view Negative: Would have liked more seating, another couch would be great and more chairs to add to inside table

It was huge, and a beautiful house. Great for multiple couples Positive: It was huge, and a beautiful house. Great for multiple couples. The deck area gets the most lovely sun and the fields around it are gorgeous. Negative: Would be great if they could repair the pool table or at least replace the cue tips. The bar stools on the deck are all wobbly. Just little things like that.

The house itself was nice and in a good location, but the management and overall experience were extremely disappointing.Due to the host’s negligence in not preparing enough water in the water tank, the entire house lost water supply during our stay. There was no running water for toilets, showers, or even basic hygiene, making the property unsanitary and unliveable.As a result, our group trip had to be cut short and we could not complete the activities we had planned. Late at night, we were forced to urgently pack up in a mountain area and drive home exhausted on dark roads with very limited street lighting, which was stressful and unsafe.What frustrated us most was that the host never came in person to help. Instead, we were remotely instructed to go outside into the dark to investigate the issue ourselves, including following incorrect instructions, before finally being told the water tank was empty Because we still wanted to continue our trip, we even considered the alternative accommodation suggested by the host, but unbelievably we were asked to pay extra money for it It was also very difficult to contact Stayz for support. After we lodged a complaint, a Stayz representative told us over the phone that our case should qualify for a full refund and promised to keep us updated by email. However, after that conversation, we received no further updates or follow-up from Stayz at all, which made the whole experience even more frustrating and stressful.