7BR Family Retreat in Robertson – Walk to Shops

This property was a complete joke. None of the photos matched the place. Rugs were dirty and stained. Lounges had grime and stains. Bathrooms were horrendous. Nails sticking out from floor boards i have all photos of the unsafe and broken things within the home.Host was not accomodating saying all we can offer is a re- clean. The 2 units were not worth the price and totally unsafe for our children. Bad odour throughout whole house and beds were all weak and stained. Ad says queen but all double beds.Stay clear of this property its far from what is advertised. Host is Olivia kept saying its fine but its not liveable such a let down after spending money for 14 people to come from Melbourne. Asked for refund and was told no cause house is perfect and charged cleaning even though we reported it dirty from the start. I sent through all photos and she said nothing is wrong. PLEASE STAY CLEAR OF THIS HOST AND PLACE!