Emporium Luxe| Skyline Sparkle w/ Balcony

Scam! DO NOT BOOK! Negative: We arrived at the Emporium Hotel South Bank where the staff are very helpful. We worked out that this room advertised is actually the residential building close to the emporium hotel and not the hotel that is not allowed to be sub rented. I called the lady and she said I will text you even when I said I am here how to I check in because there is no booking. The communication was terrible! All by text she kept on saying they had not received my ID even though I had sent it twice. This was at 7pm. We ended up having to stay somewhere else. They still were sending me the same messages at 12:30am. Then in the morning saying they received my ID (sent at 1pm the day before) and today was check out. They will not refund as it was a non refundable room even though we were there and they did not give us the details to check into the room that was pre paid for! DO NOT book it!

A great place to stay in Southbank Positive: Nice tidy unit in a great location, the host was very communicative which made the check in process a breeze. Negative: Nothing

A great spot to stay, fantastic facilities and location. Positive: The location is perfect, right near the Southbank beach, walking tracks and plenty of food choices. There is a pool, gym and sauna/steam room for guests to utilise. Very family friendly with a cot and high chair provided. Negative: Previous guests had been smoking despite it being a smoke free booking. Everything else was perfect.

Great location, everything you need, host is communicative and would definitely stay again. Positive: Location was fab. So good for families being close to Southbank and the lagoon. We managed to watch the fireworks as pictured. I would also recommend for couples as this particular apartment has 2 x double beds and there is a great amount of space. Fantastic kitchen, storage and all the utensils required. We really loved our stay. Negative: Really being picky here but 2 single beds would have been preferred as we had our 2 children who sooked about having to share. Didn’t prevent us having a great stay.

No There wasnt, check in and check out very strange, and all these photos is not great